Warranty and Repair

All Astraeus watches come with a limited two year warranty which covers manufacturing defects or workmanship. The warranty does not cover damage that may be caused by normal wear and tear and everyday use. The warranty will become invalid in the event the watch as been tampered with in any way. The limited warranty does not cover:
  • Damage caused by accidental, improper, careless or negligence misuse or abuse
  • Damage caused in any way by tampering, unjustifiable repair or modification with the watch
  • Incidental and consequential defects or damage caused due to normal wear and tear and ageing
  • Battery replacement even during the warranty period
  • Scratches
  • Damage caused by water, fire or other natural or man-made issue
  • Damage caused by loss or theft
In all cases the watch must be returned accompanying with it the International Guarantee card to prove the date and place of purchase of the watch, otherwise the Company can at its own discretion, treat the warranty as invalid. You will need to provide your name, address, email address, order number and a detailed description of the defect. It will be at the discretion of the Company to decide where the warranty applies to either replace the defective parts with like to like or to replace the product with a similar product.